Reporting Performance by Responsibility Centers

A performance report is generally a written document that shows the up-to-date performance status of a task entrusted to a responsibility/accounting centre. Performance reports transmit the performance data covering the actual achievements and deviations from standards, and highlight the reasons for such deviations in a standard format at a predetermined frequency to the specified monitoring centre. The frequency of reporting varies to compile it. The nature and frequency of these reports encountered in typical major housing construction project are shown as follows.

S.No.
Activities per Module
Unit
Quant-ity
Foundation Tasks
Modules
Completion Reported Earlier
Building Nos.
Completed
Previous Day
In Progress Today
Planned Next Day
1
Layout for excavation
-
-
2
Excavation with machine
CM
400
3
Base preparation
SM
360
4
Anti-termite at   base
SM
362
5
Polythene sheeting
SM
362
6
Shuttering for blinding
RM
90
7
Placing concrete M-100
CM
18
8
Layout for raft
-
-
9
Shuttering for raft
SM
22.5
10
Reinforcement for raft
MT
6.066
11
Raft concreting M-250
CM
88.14
12
Curing raft
-
-
13
Bitumen coating raft sides
SM
362
14
Lay our for plinth wall
-
-
15
Wall shuttering
SM
485
16
Wall concreting M-250
CM
43.78
17
Deshuttering
-
-
18
Curing wall
-
-
19
Bitumen coating wall and raft
SM
319
20
Back filling
CM
120
21
Plinth filling
CM
305
22
Anti-termite under GF slab
SM
172
23
Polythene sheeting
SM
225
24
Shuttering for GF slab
SM
11
25
Weld mesh fixing
MT
0.651
26
GF concreting   M-250
CM
28.34
27
Curing GF slab
-
-


In a project, each Control Responsibility Centre generally accumulates data while accounting performance. This data, either spoken, verbal or written, is furnished from time to time by the subordinates operating at various levels to the respective manager incharge of the responsibility centre. All this data, if communicated to the monitor, can only clutter up his records and unnecessarily increase his work-load or even the vital data may get lost in the process. Out of this mass of accounting data, monitor needs relevant easy-to-analyze data that effects the assigned goals and objectives of the control centre. The desired input data can best be obtained by the monitor through suitably designed performance reports taking the following into consideration:

  • What are the short-term goals and long-term objectives assigned to the Responsibility Centre?


  • What is the data needed to monitor the performance of these goals and objectives?


  • How should this data be obtained from the initiators, viz. in a verbal or a written form?


  • What should be the nature, format and frequency of reports to be submitted by each control responsibility centre to the monitor?


  • Is the data reported required for controlling the performance of other control centres? If so, who should be asked to initiate the report?


  • How accurate should each report be? The degree of accuracy will depend upon the purpose of the report.


  • Will the report initiator need additional to submit the report? If so, what and how much?


  • Can the report under consideration be eliminated, substituted, combined, rearranged or simplified? This should be re-examined before finalization.