The project management aims at achieving
objectives economically. It employs motivational tools to increase production
and productivity. The art of motivating lies in creating environment,
developing systems, and directing efforts in such a way that they meet the
organizational goals as well as the needs of those participating in the
process, with everyone working enthusiastically as one team under the
leadership of the project manager.
The motivational approach, in general, can
be divided into behavioural approach and financial incentive schemes. In a
construction project the behavior motivational approach is essential to create
a healthy work environment, while the financial incentive scheme benefits the
participants in the following ways:
a) It assists the project management in
increasing production and productivity, without any appreciable increase in
estimated costs, by curtailing supervision time, obtaining reliable feedback in
progress of work and productivity, and exercising effective control on the
employment of workers. The feedback also generates output information for
planning and costing future works and improving incentive schemes.
b) It helps workers in increasing their
earnings and gaining job satisfaction without affecting the estimated costs of
work. It also encourages workers to develop better methods of working.
In the construction industry, many
financial incentives schemes have been developed to motivate workers. These
vary with the type of project, nature of task and employment teams of workers.
Broadly, the financial incentive schemes can be divided in the following
categories:
·
Time-related
schemes
Employee is
paid according to the overtime worked in proportion to the basic hourly wages.
·
Job-related
schemes
Employee is
paid according to the measurable job completed.
·
Lump-sum
work payment
1. Employee is paid according to: scheme
2. Time saved from standard time fixed for
completing the job.
3. A lump-sum amount paid for completing the
fixed quantity of a specified job.
·
Profit
sharing bonus
These can be
paid as bonus after a predetermined time, say, quarterly, half-yearly or yearly.
The basis of financial incentive schemes
is the setting of attainable output target rates for time or task. Generally,
for direct workers, these output targets are derived from the productivity
standards. For indirect manpower, the time employed and profit-sharing may be
the only method of offering financial incentives.
Finalizing a financial incentive scheme
for a given work is a difficult process. A scheme once agreed upon cannot be
altered without concurrence of the parties concerned. The following guidelines
can help in designing a financial incentive scheme for the direct workers. The
scheme should be:
a) Attainable enough, so that the workers
find prospects of higher earning than their guaranteed minimum wages.
b) Simple enough, so that the workers can
easily comprehend it.
c) Specific enough, so that the output can be
measured without any controversy.
d) Concise enough, so that the unforeseen and
unavoidable holdups in progressing works can be easily determined and workers
compensated for the time wasted during execution.
e) Supervised enough, so that work progresses
smoothly as per standard engineering practices and quality specifications.
f) Comprehensive enough, so that all the
statutory requirements are fulfilled.
An incentive
scheme needs to be designed carefully. It is difficult to sell to workers. It
faces teething problems during implementation. Once implemented, it cannot be
altered without concurrence of the affected workers. With all its drawbacks,
however, an incentive scheme is still necessary to induce the workers to give
their best. In conclusion, it can said that workers work harder if there is a
financial reward linked to their performance, and the management saves upon
time and costs if it properly implemented.